If you have a specific support issue and fail to find the answer here, take the following steps:

1. If you purchased UpFront via Compuer Associates then they should be your first line of support and you should follow your standard Ingres support procedures.
2. If you have an UpFront support agreement via CACI, then you should contact MarsJupiter LTD as we now cover such support agreements.

If you are running UpFront and require onsite assistance, we have found many UpFront customers have benefited from onsite consultancy from the UpFront Chief Engineer Martin Walker Whilst this is obviously chargable it is frequently very productive. Customers can be shown advanced features that reduce editing time as well as benefiting from direct contact and advice from the main author of UpFront. UpFront has sometimes even been modified to meet customer needs as a result of such visits. Please email Martin Walker for details.